Reference

Open with clear account terms

Clear account rules, wallet conditions for UPI, Paytm and PhonePe, and withdrawal checks sit together here so you know what you accept before you open an account.

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HELP ROUTES

Check support routes for terms questions

If a clause affects your account, wallet or access, contact us before you continue using the service.

Email for terms Use email when your question needs a written answer about account closure, verification, withdrawal conditions or a change to the Terms and Conditions. Include your account email and the clause you want us to check.
Chat for clause checks Use chat when you need quick help finding the term that applies to wallet timing, game access or promo eligibility. We can point you to the clause, then move complex cases to email.
Wallet query path For UPI, Paytm, PhonePe or Google Pay questions linked to the terms, send the transaction reference shown by your app. Do not share full bank details, card scans or unrelated personal records.
RECORD CARE

See how your account records work

Terms and Conditions are only useful when account records are handled carefully. We keep the records needed to apply account rules, check withdrawals, secure access, answer support requests and meet legal duties.

Data used for terms

We use account details, login records, wallet activity and support messages to apply the Terms and Conditions. This helps us check eligibility, resolve balance questions and confirm whether a requested action is allowed.

Cookie choices

Cookies support sign-in, session safety and preference storage. Where a cookie is not needed for account operation, your choices decide how it is used, and those choices may affect saved settings.

Account security checks

Security checks may include password resets, device signals, payment reference checks and extra verification before withdrawals. These checks are part of the account terms and help prevent unauthorised access to your balance.

Record retention

We keep account and wallet records only for periods linked to legal duties, dispute handling, fraud prevention and account administration. When records are no longer needed, we remove them or reduce direct identifiers.

Change requests

If your name, phone number, payment handle or email changes, contact support from your account. We may ask for verification before changing records that affect withdrawals or account ownership.

Terms contact route

For a terms request, tell us the clause, the account action affected and any payment reference linked to the issue. We answer through the same account contact path to protect your records.

Ask about terms before you join

These answers explain how our Terms and Conditions apply to account opening, wallet use, withdrawals, data handling and changes. They do not replace the full terms, but they help you understand the clauses you are accepting. If your situation is unusual, contact us before you add funds or continue using the account.

You accept the Terms and Conditions shown on this page, plus any account, promo or game rules shown before you take an action. Access depends on local law and is available where local law permits.

Yes. We may change the terms when account features, payment handling, security checks or legal requirements change. The current version on this page applies when you continue using the account after changes appear.

Wallet clauses cover deposits, withdrawals, failed transfers, reference checks and verification. For UPI, Paytm, PhonePe or Google Pay, keep the transaction reference from your app so support can match it with your account.

The terms allow extra checks when a withdrawal needs identity, payment ownership or account-security confirmation. These checks protect your balance and help us make sure the payment route belongs to the account holder.

We use account details, login records, wallet activity, game records and support messages where needed to apply the terms. This helps us answer disputes, process withdrawals and check whether an account action is allowed.

Contact support from your account and explain which detail needs changing. We may ask for verification before changing names, phone numbers, payment handles or email addresses because those details affect withdrawals and account access.

Ask us before you continue with the related account action. Share the clause, your question and any payment reference if the issue involves UPI, Paytm, PhonePe or Google Pay.

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